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Common questions

Questions from conversations with customers, grouped by topic. The detail sits on the relevant pages.

Delivery

Delivery and availability

Do you deliver across Poland?

Yes, 84 locations from 20 regional depots, with transport running from the nearest one. Deliveries elsewhere in the EU are arranged case by case.

How fast can I have the fencing?

Usually within one working day when the set is in stock at the serving depot. For larger quantities we confirm the date after checking stock.

Do you deliver in stages?

Yes. On longer projects that is the norm: fencing follows the programme and you are billed for what stands on site.

Hire

Hire and billing

What is the minimum hire period?

One day on daily billing, one month on monthly billing.

Do you take a deposit?

On the first order, yes. It is refundable and settled after collection. For ongoing cooperation we agree terms individually.

When is buying the better option?

Usually from around two years of use, once storage and return transport are counted in. The threshold moves with scale, so we price both options on request.

Installation

Installation and dismantling

Is installation compulsory?

No. Panels drop into the feet without tools and are joined with couplers, so many sites put the fence up themselves.

Who collects the fencing after completion?

On hire, we do, with our own transport on the agreed date. On a purchase we can buy the goods back and collect them as well.

Technical

Technical questions

Solid or mesh?

Mesh panels let the wind through and therefore stand more stably; solid panels hold back dust, debris and sightlines. On many sites mixing them by zone is the cheapest answer.

How do you stop a fence blowing over?

With angled stabilisers and extra ballast, above all with solid panels, with netting and banners, and anywhere the feet stand on asphalt without anchoring.

Can panels from different manufacturers be joined?

Often yes, when frame height and profile match. Where dimensions differ, a transition piece helps; otherwise a gap opens at the joint.

Did not find your answer?

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S SONTO S.C.
Hire · Sales · Service
SONTO Mariusz Szczepanik Michał Woźniak Spółka Cywilna
ul. Bagienna 36c, 70-772 Szczecin
NIP: 9552496475 · REGON: 381951378
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ul. Bagienna 36c, 70-772 Szczecin
+48 501 310 260 biuro@sonto.com.pl
Mon – Fri 8:00 – 17:00
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